Excellent Customer Service and a Quick Resolution!
"Colortrak went above and beyond to resolve an issue with my order, and I’m truly grateful for their excellent customer service! The shipping carrier mistakenly delivered my package to a neighbor’s house, and I was unable to recover it. This was a delivery issue, not Colortrak’s fault. Since I urgently needed the products for my work, I placed another order while trying to resolve the situation. Their customer service representative responded quickly and kindly, confirming that they would resend my original order as well as ship the new one I had placed. I really appreciate how attentive, helpful, and professional they were throughout the process. Their products are wonderful and make my work as a hairstylist so much easier. They also carry items that are hard to find elsewhere. Thank you, Colortrak, for taking such great care of your customers!"
