Returns and Exchanges

If any product is not 100% satisfactory, simply return it within 30 days for a full credit or refund of purchase price. Items cannot be exchanged.

Item must be returned in original condition and in original packaging. Items that are returned defaced or damaged will not be eligible for a refund. 

In the case of shipping damages please contact the carrier or our customer service department.

Credit for returned merchandise will always be issued to the same card to which it was charged.

Original shipping fees if applicable will be refunded only if the item was shipped incorrectly, damaged or defective.

We ask that customers verify all product specifications and shipping information before orders are placed and processed. We are not responsible for exchanges or refunds on orders placed with incorrect or incomplete shipping information. 

UPS, USPS or FedEx delivery is recommended for all returns. 



For more information about returns or exchanges, if you have questions, or if you would like to make a complaint, please call our customer service department at 800-327-5256, or contact us by e‑mail at or by mail using the details provided below. You can also visit our Shipping Policy page for details regarding product shipments.  


Attn: Returns
9701 NW 112TH AVE, Suite 10
Miami, FL 33178